FREQUENTLY ASKED QUESTIONS


HOW CAN I KNOW MY PAYMENT IS SAFE?     WE USE PAYPAL, A SECURE SITE FOR ALL PURCHASES.

DO I NEED A PAYPAL ACCOUNT?     NO. YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY FOR YOUR ITEMS. WHEN YOU ARE IN YOUR SHOPPING CART CLICK " PROCEED TO CHECKOUT". ON THE NEXT SCREEN, ON THE BOTTOM LEFT YOU WILL SEE SOME CREDIT CARD LOGOS, NEAR THEM IS "DON'T HAVE A PAYPAL ACCOUNT" CLICK THE BLUE "CONTINUE" THAT WILL OPEN A SCREEN TO FILL OUT YOUR SHIPPING AND CREDIT CARD INFORMATION, WHEN ALL INFORMATION IS FILLED OUT CLICK AT THE BOTTOM "ORDER AND CONTINUE" THIS WILL ALLOW YOU TO ORDER WITH OUT THE NEED TO HAVE A PAYPAL ACCOUNT.

DO I NEED TO PAY INSURANCE AND HANDLING FEES?     FREE SHIPPING* MEANS: FREE SHIPPING* THERE IS NO ADDITIONAL CHARGE FOR INSURANCE OR ANY HANDLING FEE TO ADDRESSES IN THE UNITED STATES AND NOW CANADA.

IS THERE A SURCHARGE  FOR USING A CREDIT CARD?     NO

DO YOU HAVE ANY MINIMUM ORDER?     NO, YOU ARE FREE TO BUY WHATEVER YOU WANT.

HOW DO YOU MARK THE RETURN ADDRESS ON YOUR PACKAGES?     OUR RETURN ADDRESS IS: BOB'S CO. ,  FOR YOUR SECURITY. NO REFERENCE TO COINS.

CAN YOU SHIP TO A ADDRESS DIFFERENT THEN MY PALPAL OR BILLING ADDRESS ON MY CREDIT CARD?     SORRY, FOR SECURITY AND INSURANCE REASONS WE SHIP ONLY TO THE AUTHORIZED ADDRESS.

HOW WILL MY ORDER BE SHIPPED?     GENERALLY, BUT NOT ALWAYS. ONE TO FOUR COINS GOES UNITED STATES POST OFFICE FIRST CLASS MAIL. FIVE TO TWENTY COINS GOES UNITED STATES POST OFFICE PRIORITY MAIL. TWENTY COINS AND UP GOES UPS.

CAN I SEND A MAIL ORDER?    WE ACCEPT MAIL ORDERS. PAYMENT BY MONEY ORDER SHIPS NEXT BUSINESS DAY, PERSONAL CHECKS ARE ACCEPTED WITH A 10 DAY CLEARING.   SEND ORDERS TO:

BOB'S COINS   PO. BOX 442   SPRING LAKE, MI. 49456

WHY BUY FROM BOB'S COINS?     VALUE:

1.) HAND SELECTED - PREMIUM QUALITY.   ALL NGC CERTIFIED COINS ARE HAND SELECTED TO BE NICE TO HIGH END FOR THE GRADE. BOB'S COINS HAS AN EXCLUSIVE ARRANGEMENT TO HAVE FIRST PICK ON HUNDREDS AND SOMETIMES THOUSANDS OF FRESH FROM NGC GRADED COINS. WE ONLY SELECT THE BEST FROM THESE GROUPS. ALSO, AS THE COINS ARE FRESH FROM NGC THE CERTIFIED CASES ARE PRISTINE NOT ALL SCRATCHED UP. 

2.) LOW PRICES.   BOB'S COINS SELL ON THIS SITE, eBAY , AND WHOLESALE.  AS A NO FRILLS, LOW MARKUP COMPANY WE OFFER SUPER LOW PRICES.

3.)FREE SHIPPING*   TO ADDRESSES IN THE UNITED STATES. PLUS, NO HIDDEN CHARGES FOR INSURANCE OR HANDLING. YES, INSURANCE IS FREE. OTHER COUNTRIES CONTACT US. CLICK HERE.

4.) SATISFACTION GUARANTEED.   IF YOU ARE NOT PLEASED WITH THE QUALITY AND VALUE OF YOUR PURCHASE , RETURN IN UNDAMAGED HOLDER, OR ORIGINAL CONDITION WITH IN 14 DAYS AND WE WILL REFUND YOUR FULL PURCHASE PRICE.  THAT'S RIGHT, NO RETURN AUTHORIZATION NECESSARY, NO QUESTIONS, NO RESTOCK FEES, NO CALLS, SIMPLY NO HASSLE.

                            POLICY

TREAT EVERY CUSTOMER AS WE WOULD EXPECT TO BE TREATED. USING FAIRNESS AND COMMON SENSE.

OFFER GREAT VALUE ON QUALITY PRODUCTS.

FREE SHIPPING* :  TO ADDRESSES IN THE UNITED STATES.

NO HANDLING FEES:  TO ADDRESSES IN THE UNITED STATES.

FREE INSURANCE.  TO ADDRESSES IN THE UNITED STATES. AT OUR SOLE DISCRETION , WE MAY OPT TO USE PAYPAL BUYER PROTECTION, CARRIER INSURANCE, PRIVATE INSURANCE, OR SELF INSURE. YOU WILL BE REQUIRED TO FOLLOW ALL CLAIMS REQUIREMENTS BEFORE A REFUND WILL BE ISSUED. NO CLAIM WILL BE HONORED BY US OR A INSURANCE PROVIDER FOR ANY SHIPMENT IN WHICH THE CARRIER INDICATES A "DELIVERED" STATUS REGARDLESS OF WHO, IF ANYONE, AUTHORIZED OR UNAUTHORIZED SIGNS FOR THE PACKAGE.

SHIPMENTS TO OTHER COUNTRIES:  PLEASE CONTACT US, AS WE WILL BE GLAD TO WORK WITH YOU.

SATISFACTION GUARANTEED.   IF YOU ARE NOT PLEASED WITH THE QUALITY AND VALUE OF YOUR PURCHASE , RETURN IN UNDAMAGED HOLDER, OR ORIGINAL CONDITION WITH IN 14 DAYS AND WE WILL REFUND YOUR FULL PURCHASE PRICE.  THAT'S RIGHT, NO RETURN AUTHORIZATION NECESSARY, NO QUESTIONS, NO RESTOCK FEES, NO CALLS, SIMPLY NO HASSLE.

WORK TO MAKE COIN COLLECTING AND INVESTING FUN.

AS A NO FRILL, LOW MARGIN COMPANY PLEASE CONTACT US VIA:  CLICK HERE.

OR USE THE CONVENIENT FORM BELOW.
COPYRIGHT©2009-2015 BOB'S COINS ALL RIGHTS RESERVED. UNAUTHORIZED DUPLICATION IS EXPRESSLY PROHIBITED.

COPYRIGHT©2009-2017 BOB'S COINS ALL RIGHTS RESERVED. UNAUTHORIZED DUPLICATION IS EXPRESSLY PROHIBITED.